CattleGrid

Terms & Conditions

CattleGrid Ltd — Company Number 17020793 (England and Wales) — 32 Salisbury Avenue, Cheltenham, England, GL51 3BS — Version 1.0 — Last Updated: 26 February 2026

1. Introduction

These terms govern access to the CattleGrid website and the enterprise API security gateway service. By using the Site or Service, you agree to be bound by these Terms. Users representing organisations must confirm authority to bind that entity.

2. Definitions

Account: Registered account on the CattleGrid platform
Customer / you / your: Individual or organisation using Site or Service
Service: CattleGrid enterprise API security gateway including features, tools, dashboards, and integrations
AI Provider: Third-party artificial intelligence service providers (examples: Anthropic, Mistral AI, OpenAI)
Subscription: Selected paid plan for Service access

3. The Service

3.1 Description

CattleGrid operates as a transparent proxy between applications and third-party AI Provider APIs. It inspects outbound requests for sensitive data, applies configurable protection rules, and prevents unauthorised transmission of sensitive information.

3.2 Independence

CattleGrid is independent and not affiliated with, endorsed by, or sponsored by any AI Provider. Users maintain responsibility for their own valid API keys and subscriptions. Third-party service use remains subject to those providers' terms of service.

3.3 Service Availability

The Service is provided on an 'as available' basis, and we do not guarantee uninterrupted operation. The company reserves rights to suspend access for maintenance with reasonable notice.

4. Account Registration

Users must create an Account with accurate, current, complete information kept up to date. Users are responsible for credential confidentiality and all Account activities. Unauthorised use must be reported immediately to support@cattlegrid.uk. CattleGrid reserves suspension or termination rights for suspected breaches.

5. Subscriptions and Payment

5.1 Pricing

Service access requires a paid Subscription. Pricing appears on the Site in GBP, exclusive of VAT unless stated otherwise.

5.2 Payment

Payment is due in advance per billing period via methods specified on the Site. Third-party payment providers process payments under their terms.

5.3 Renewal and Cancellation

Subscriptions renew automatically unless cancelled before renewal. Cancellation through the Account dashboard takes effect at the period end with no partial refunds.

5.4 Changes to Pricing

We will give you at least 30 days' written notice of any price increase. You may cancel before new pricing takes effect.

6. Acceptable Use

Users must use the Site and Service lawfully per these Terms. Prohibited activities include:

Unlawful or prohibited purposes
Unauthorised access attempts
Transmission of defamatory, offensive, or objectionable material
Service operation interference or disruption
Reverse engineering, decompiling, or disassembling
Reselling, sublicensing, or third-party availability without consent
Circumventing AI Provider security measures or data protection controls

7. Data Protection

Personal data processing is governed by the Privacy Policy. The company acts as data processor; customers act as data controllers. CattleGrid processes all data ephemerally in memory only. Only metadata about security events is recorded, never the sensitive data itself.

8. Intellectual Property

All intellectual property rights in the Site and Service are owned by or licenced to CattleGrid. Users retain data ownership but grant a limited, non-exclusive processing licence for Service provision.

9. Limitation of Liability

9.1 Exclusions

Liability for death, personal injury, negligence, fraud, or non-excludable English law liabilities cannot be limited.

9.2 Limitations

Our total aggregate liability to you shall not exceed the total fees paid by you in the 12 months immediately preceding the event giving rise to the claim.

9.3 Indirect Losses

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or business losses.

9.4 No Guarantee of Detection

We do not guarantee that the Service will detect all sensitive data in all circumstances. Users remain responsible for implementing appropriate organisational data protection measures.

10. Indemnification

Users indemnify CattleGrid, its directors, officers, employees, and agents against claims, losses, damages, liabilities, and expenses arising from Service use, Term breaches, or legal violations.

11. Suspension and Termination

CattleGrid may immediately suspend or terminate access for breaches, legal requirements, or Service discontinuation (with reasonable notice). Termination ends usage rights immediately. Surviving clauses include limitation of liability, indemnification, and governing law provisions.

12. Changes to These Terms

Updates occur periodically with email notification or Site notice at least 30 days before effectiveness. Continued use after effective dates indicates acceptance. Non-agreement requires stopping Service use and Subscription cancellation.

13. General Provisions

13.1 Entire Agreement

These Terms, Privacy Policy, and Data Processing Agreement constitute the complete agreement regarding the Site and Service.

13.2 Severability

Invalid or unenforceable provisions are enforced to the maximum extent possible; remaining provisions stay fully effective.

13.3 Waiver

Non-exercise of any right or remedy does not constitute a waiver.

13.4 Assignment

Users cannot assign rights or obligations without written consent. CattleGrid may assign to business successors.

13.5 Third-Party Rights

No third parties gain rights under these Terms per the Contracts (Rights of Third Parties) Act 1999.

14. Governing Law and Jurisdiction

These Terms are governed by the law of England and Wales. Disputes are subject to the exclusive jurisdiction of the courts of England and Wales.